Managed Services

Managed Services Long Island

Langistic Networks prides itself on taking responsibility for maintaining, and anticipating our clients’ needs for a range of IT processes and functions tailored to your individual requirements. With us as your managed services provider, we will fulfill our obligation to provide your company/business the IT expertise it requires with a flexible contractual service-level agreement.

Options include remote and/or on-site emergency support from available technicians by phone or email.

As part of the managed service onboarding, we will take inventory of your software use, whether proprietary or third-party, and provide level one support in the case of an emergency/issue to resolve or escalate to the appropriate support contact. We can provide consultation regarding software compatibility and/or interoperability and assist in finding software solutions to meet your expectations and optimize workflows within your business framework.

We are experienced in supporting and maintaining a variety of hardware including Desktops, Laptops, Servers, Firewalls/Routers, Switchgear, etc. Our expertise supporting varied hardware configurations lends itself to flexible design strategies for future procurement and implementation.

Data availability, redundancy, and secure permission-based access are critical for successful business operations. Our experience in varied domains of industry and business provides the necessary context to support existing data management schema or advise in alternate strategy implementation.

Regardless of the size of your business, ensuring secure methods of authentication for your employees or processes is a priority and often the most prolific vector of attack for malicious entities. We can implement and manage on-premise or cloud-based authentication solutions including Active Directory, Azure AD, Duo MFA, etc. to provide secure multifactor access and auditing.

Disaster recovery is essential to ensure continued business operations in the event of data loss. We take the necessary precautions to develop redundant backup solutions with daily checks for backup status and active resolution if an issue is detected. We support a range of backup technologies including local, off-site, and cloud-based solutions in an effort to provide multiple recovery points with adequate data retention adjusted based on your needs.

Every day brings new opportunities to offload or upgrade business services that traditionally required local resources to manage and upkeep. Whether it’s assuming management of existing cloud services or finding suitable services for implementation, we will assist in each step of the process as needed.

The functionality and reliability of your network is important to us. We provide 24/7 monitoring of network equipment to identify points of failure and document equipment reliability. We support Firewall, VLAN, SPAM filter, and other network-based technologies to provide a secure environment with an appreciation for risk management.

Managed Services Long Island